FAQs

Frequently Asked Questions

General Questions

1. What is The Enigma Life all about?
The Enigma Life is dedicated to unlocking the mysteries of life and providing unique experience
that inspire and enrich. Our mission is to get to know you so we can cater the tour specific to
personality traits and travel dreams.

2. How do I contact The Enigma Life for support?
For any inquiries or assistance, you can reach out to our support team via email at
info@enigmalife.co or through our Contact Us page.

3. Is The Enigma Life available internationally?
Yes, The Enigma Life is available globally. We cater to customers around the world, ensuring
everyone can benefit from our unique offerings.

Booking and Reservations

4. How do I make a reservation with The Enigma Life?
To make a reservation, simply visit our Chapters pages and follow the easy steps. If you
encounter any issues, feel free to contact our support team for assistance.

5. Can I modify or cancel my reservation with The Enigma Life?
Yes, you can modify or cancel your reservation within 4 months of your chapter date, Non
refundable deposit will not be refunded however. Visit our contact to get in touch with our support team for assistance.

6. Are there any additional fees not included in the reservation cost with The Enigma Life?
All relevant fees are clearly outlined during the booking process. Be sure to review the details
before confirming your reservation to avoid any surprises.

Payments and Billing

7. What payment methods does The Enigma Life accept?
We accept debit or credit card payments. Choose the method that suits you best during the
checkout process. Let us know if you would like to make a different form of payment.

8. When will I be billed for my reservation with The Enigma Life?
You will be billed [mention the billing schedule, e.g., immediately upon confirmation or closer to
the date of the experience]. Check your confirmation email for specific details.

9. Is my payment information secure with The Enigma Life?
Absolutely! We prioritise the security of your payment information. The Enigma Life uses industry-standard encryption to protect your data.

Experiences and Adventures

10. What should I bring for my Enigma Life experience?
Check out each chapter page for detailed recommendations on what to bring for your Enigma Life adventure. Our tour leaders will be in contact with you, after you book, to assist with any
questions you may have.

11. Are there any specific requirements for Enigma Life Chapters?
Details about any specific requirements for our experiences are provided on the respective
experience pages. Please review them before booking.

Miscellaneous

12. Can I work with The Enigma Life as a partner or affiliate?
Certainly! Visit our careers page to learn more about collaboration opportunities. We’re always
open to new partnerships.

13. How can I stay updated on The Enigma Life news and promotions?
Subscribe to our newsletter or follow us on [social media platforms] to receive the latest updates, promotions, and news from The Enigma Life.

If you have any other questions or concerns, feel free to contact us at info@enigmalife.co.

We’re here to help!

Testimonials

Ella from New Zealand

“Insane experience! Totally satisfied with the trip they provided. We can’t wait to go on the next chapter!”

James from Australia

“Wow! I am super stoked that we chose The Enigma Life to show us Croatia. A lot more of a personal touch than other travel companies. The tour was well planned. We’ll definitely go on the Next Chapter.

Oshin from USA

“I highly recommend The Enigma Life to everyone out there who is looking to meet incredible people. Beautiful yacht, beautiful people. Thank you The Enigma Life!”